Iraaya FAQs
Threads of curiosity
About the Craft
What types of fabrics do you use at Iraaya??
We work with handpicked pure silks, tissue, mashru, organza, katan, and cotton, each chosen for its grace, texture, and legacy.
What are the different types of weaves used in Iraaya sarees and suits?
We celebrate India’s heritage through Banarasi brocades, Lucknowi Chikankari, Jamdani, Tanchoi, and handloom textiles, woven slowly, loved deeply.
What is the story behind Indian handwoven fabrics?
India’s weaves are more than fabric, they’re memory keepers. From Varanasi’s shimmering zari to Kutch’s resilient mashru, every weave is a voice from the past echoing into your wardrobe.
The Iraaya Ethos
What does Iraaya stand for?
Iraaya is where heritage meets heart. We honour craft, preserve tradition, and serve timeless beauty stitched with love, not speed.
Where are your products made?
Each Iraaya piece is lovingly made across India, from Varanasi to Lucknow, Surat to Bengal, wherever the craft breathes.
Are your weavers paid fairly?
Yes, always. We also work directly with artisan clusters, ensuring dignity, fair pay, and transparent practices. Every purchase you make supports a family, not a factory.
Orders and Returns
Do you offer Cash on Delivery (COD)?
COD isn’t available at the moment, but our secure online payment makes shopping smooth and worry-free. Your Iraaya piece is just a click away.
What is Iraaya’s return policy?
We accept returns within 7 days of delivery for unused, unworn items with original tags. Customized pieces are not returnable, after all, they were made just for you!
Can I exchange a product for another size or design?
We don’t offer direct exchanges. Just drop us a note at wecare@iraaya.com and we’ll take care of the rest.
Fabric Care
How do I care for my silk saree?
Keep her safe, dry clean recommended. Store in a muslin bag, avoid direct sunlight, and let her breathe.
Can I handwash my cotton or linen suits?
Yes! Use cold water, a mild detergent, and lots of love. No machine wash, please.
What about tissue or organza fabric?
Delicate souls,dry clean only. Avoid sprays or pins on the fabric to prevent snags.
Unique & Unexpected FAQs
What makes Iraaya sarees heirloom-worthy?
They’re not mass-made; they’re memory-made. Our weaves are meant to outlive trends, and maybe, even outlive us.
Can I wear a Banarasi in summer?
Yes, try a lightweight organza Banarasi or mashru silk, regal without the weight!
Do you offer personalized notes or gift wrapping?
Absolutely! Every order includes a handwritten note. Gifting? Let us know, we’ll wrap it with extra grace.
I saw a saree on Instagram but can’t find it on the website!
Our weaves are limited-edition. If you fall in love, don’t wait, or drop us a message, we might have a hidden piece just for you.
Can I preorder a design that’s out of stock?
For selected styles, yes. Our waitlist is woven with anticipation, message us to reserve yours.