Return and Refund Policy

You have 7 days from receiving your order to request a return.

  • Eligibility: Items must be unused, with tags and original packaging, and proof of purchase.

  • How to return: Email wecare@iraaya.com within 7 days of delivery. We’ll share return instructions and a shipping label.

  • Return address: A1- 501, Aurum Vatika Phase 2, B.U.Bhandari Society Alandi Road, Datta Nagar,Dighi, Pune, Maharashtra, Pincode: 411015.

Note: Items sent without return approval will not be accepted.

Damaged/Wrong Item:
Contact us immediately if your item is damaged or incorrect.

Non-returnable items:
We cannot accept returns on sale items, gift cards, custom or perishable products, and personal care goods.

Exchanges:
Return your item for a refund and place a new order for what you want.

EU Orders:
EU customers can return any order within 14 days.

Refunds:
Once we receive and inspect your return, approved refunds will be processed to your original payment within 10 business days.

Questions? Write to us at wecare@iraaya.com.