Shipping Policy
At Iraaya, we deliver heritage and elegance to your doorstep carefully packed, promptly shipped.
Order Processing:
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Orders are processed within 1–2 business days (excluding Sundays and public holidays).
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You’ll receive a confirmation email after placing your order and tracking details after dispatch (email & WhatsApp).
Delivery Timelines:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (India) | 5–7 business days |
| Other Indian Cities | 7–9 business days |
| International Orders | 10–15 business days* |
*International delivery may vary due to customs and local regulations.
**Delivery timelines are estimates and may vary due to unforeseen factors.
Shipping Charges:
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India: Free shipping on all prepaid orders. COD available at a nominal fee.
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International: Shipping charges calculated at checkout based on location and weight.
Tracking & Support:
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Tracking ID sent via email and WhatsApp after dispatch.
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For support, contact wecare@iraaya.com or WhatsApp: +91-9561266255.
Delays & Exceptions:
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Delays may occur due to weather, strikes, or customs. We’ll keep you informed.
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Incorrect address or failed delivery may incur re-shipment charges.
Made-to-Order:
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Custom or made-to-measure items may take an extra 7–10 days for production. Dispatch details will be shared at purchase.
Thank you for choosing Iraaya. Your order is shipped with care, heritage, and love.